Managed Cloud Services in Belgium
Focus on your business while we manage your cloud. 24/7 monitoring, patching, backup management, and incident response for your cloud infrastructure.
Our managed cloud services provide comprehensive operational support for your cloud infrastructure including proactive monitoring, security patching, backup management, and incident response. We act as an extension of your team, ensuring your cloud environment remains secure, performant, and cost-effective while your team focuses on core business objectives.
Wat we leveren
24/7 Monitoring & Alerting
Patch & Update Management
Incident Response & Resolution
Hoe we werken
Infrastructure Assessment & Onboarding
Monitoring Setup & Integration
Ongoing Management & Optimization
Technologieën die we gebruiken
Veelgestelde vragen
What is included in managed cloud services?
Our managed services include 24/7 infrastructure monitoring, security patch management, backup management and testing, incident response, performance optimization, capacity planning, and monthly reporting. We also provide on-demand support for changes and troubleshooting.
What are your SLA guarantees?
We offer tiered SLAs based on your requirements. Standard SLA includes 99.9% uptime guarantee with 4-hour response time. Premium SLA offers 99.95% uptime with 1-hour response time and dedicated support. All SLAs include financial credits for non-compliance.
How do managed services differ from cloud provider support?
Cloud provider support focuses on their platform infrastructure. We provide comprehensive management of your applications and services on top of that infrastructure: application monitoring, optimization, security hardening, backup management, and incident resolution. We also provide vendor-neutral expertise across multiple cloud providers.
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